Facing the Issue of Not Downloading Thunderbird New Messages? Try These Tips

Mozilla Thunderbird is one of the most popular email clients of data management. The open-source allows users to manage not only their emails but also chats, newsgroups, and new feeds. The desktop-based email client provides users complete freedom and control over the management of email messages. Moreover, it provides various add-ons to make the email management task easy

Even the email client supports several advantages, users face some issues while handling the tool. The article is addressing your attention to one common problem that Thunderbird users often face. The common issue is “Thunderbird not downloading new messages.” We are going to disclose some of the best practices to fix the problem. Carefully read and follow the instructions to avoid data loss and experience smooth conversion.

Discover the Ways to Fix the Common Issue with Thunderbird in Various Situations

If your Mozilla Thunderbird has met with corruption or has fragmentation, chances are that it fails to download new messages or backup Mozilla Thunderbird emails. The situation can be faced is in any case regardless of the protocol you are using IMAP or POP. Whenever you face the same problem, you will have to force Thunderbird to upload all messages. Here are the methods to follow.

Situation When Your Thunderbird Account is POP3

Do you know global searching is a universal database that uses global-messages-db.sqlite for indexing? The file holds a copy of every email that your Thunderbird account contains. MBOX files are created through synchronization. Sometimes, these files may meet with corruption and fail to install. The issue is recognized as Thunderbird is not downloading new messages. You can fix the issues with these methods.

• First, leave the Thunderbird app
• Look for global-messages-db.sqlite file from your Thunderbird account
• Remove global-messages-db.sqlite file from your system as it pushes Thunderbird to install all the emails in POP3
• After that restart your Thunderbird, it will automatically begin the re-indexing process
• When the re-indexing is on flow, you can still use your Thunderbird account, but the tool will respond slow
• You can monitor the indexing status by following the Tools and then Activity Manager

Note: The re-indexing process may take a few minutes. It depends on the number of emails your Thunderbird contains. So, keep patience and let Thunderbird re-index your emails.

Once the re-index process is accomplished, Thunderbird will install the emails and synchronize them in the MBOX file format. It is how you can able to fix the issue of Thunderbird is downloading new messages.

Situation When Using IMAP Thunderbird Account

The configuration is required when your Thunderbird account is not opening new messages. Here are the steps to follow to fix the issue. For IMAP we follow different steps to fix the problem

1. Start Thunderbird and press the tab Tools
2. Choose Account Settings and from there Synchronization & Storage category
3. Now, activate Keep messages for this account on this computer option
4. Press the Advanced tab to push Thunderbird to install all required IMAP messages
5. After that checkmark the Download option
6. Note- You are free to select the additional folders that you wish to be stored offline.
7. Click on the Ok tab and again the Ok tab

Other Ways to Fix Thunderbird Not Installing New Messages

Chances are that “.msf” files which is an index file used for caching the folder listing may become inaccessible or corrupted. To access the particular file, take the cursor to the folder and right-click to select Properties and then Rebuild Folder option which is on the General Information bar. You can manually remove the Thunderbird and re-launch it to rebuild MSF files

Thunderbird may be facing the problem of the malicious message.” It can cause interruption to load new messages. Bugs can also cause the same problem. It is safe to use webmail to read and delete malicious messages.

Conclusion

Mozilla Thunderbird continuously checks for email messages every minute and download the new messages bit by bit. However, sometimes due to the disturbance in settings and server, it becomes unable to download the emails, or the email downloading process gets slow down. Thus, this blog describes how to fix Thunderbird's not downloading new messages issue quickly. Here, we have discussed a few solutions according to account settings and users can opt for the technique accordingly to get rid of Thunderbird not downloading new emails.

---